Welcome to Small Town Floors
We are a family operated flooring store. Growing in a fast paced market we decided to take our core values and quality craftsmanship to the big city.
$2,000,000 General Liability Insured
We keep our prices down to give you the lowest market deal available, but we do have to pass on the freight charge from the Greater Vancouver area to the Okanagan. You will never pay more shipping than what we pay!
We are committed to being at our best, in spirits and moral, reinforcing both the highest ethical and technical standards in all that we do.
Our priorities in order are:
- Employee safety
- Consideration and respect, to the integrity of your home and the materials we are working with
- The endeavor to continually elevate and improve our sales staff to give you the overall best customer experience
- Community - Locals supporting Locals - 10% of our annual profit gets put back into a community base project to enhance
Known as Industry Disruptors; Leaders in the local flooring community. We create the standard to which others strive towards both in quality and service. We are pioneers - We pave the path to success one happy client at a time.
Our mission: to offer the highest of quality, reliability, and integrity as cornerstones in our business practices.
- To provide you with all the information required to educate yourself about various carpet, laminate, engineered, and hardwood floors,
- To provide you with easy access to quality and competitively priced carpets and floors.
Ready to get started?
6 Steps to a Beautiful Home
1.) Find your flooring materials on our largest online search database or come visit our showroom to experience in person what your floors will look and feel like first hand.
2.) Build your quote: have one of our professional estimators come to your home and do a site measure and talk with you about your needs to better understand your vision.
3.) Get approval from your strata (download these forms - click here)
4.) Lock in a date *a 25% labor deposit is required on top of any material cost
5.) Sit back, relax and let the professionals do the rest, but we will work with you every step of the way so you know exactly what to expect
6.) Enjoy your new floors and be one of the many happy customers to leave Small Town Floors an honest review.
We offer many types of discounts on flooring materials such as:
- First time home buyers discount
- Loyalty referral kickback program
- Designers, Contractors, &Builders (project based pricing regardless of sqft)
- Winter Sale 2019 (buy between October 2019 and February 2020)
- Lowest Price Beat Guarantee (On Material - Provide an official Estimate to our team for review and let us help to beat the difference by 5%)
- Indian Band (Are you Status and want tax free materials?we have a Tax* Recovery Incentive where we pay the tax for you
- DO NOT PAY at 0% Interest for 12 months* (Bank Financing Based on Approval)